Customer service
How can we help you?
Custom neon questions, order updates, shipping, or returns — email the team and we will get you the next clear step.
Common questions
A few of the most common questions customers ask before contacting support.
Contact customer service as soon as possible with your order details. If the order has not already moved into fulfillment, our team will review what changes may still be possible.
Use the order tracking page after you receive your order confirmation and shipment updates. If tracking looks unclear, contact support and we can help verify the latest status.
Review the return policy page for eligibility and then contact support with your order number and any relevant photos if the product is damaged, defective, or incorrect.
You can email customer service directly, call during support hours if a phone number is available, or review our FAQ and policy pages before reaching out.
Visit the Privacy & Security, Payment Options, and Product Recalls pages for additional customer-service guidance and policy information.
Contact us
Have a question? Email us and include your order number if you already have one.
Company
GEAD DAKLA LLC
Address
8651 Connaught Garden Dr, Houston, TX 77083, United States
Support hours
24/7 custom design support
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